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ADSL Business Plans
Our Business ADSL broadband products are high grade connections designed for business operations which require improved stability and bandwidth throughput.
The Business service offers a static IP address, useful for servers, VPNs & remote access.
With features including
Business Grade Connection
1 Static IP Address
Priority Support Queue
10 Email Accounts
Service Level Agreement
Email Virus & Spam Filtering
speed
Business 10Gb
Business 30Gb
Business 60Gb
Business 90Gb
256/64k
$49.90
$69.90
$109.90
$149.9
512/128k
$59.90
$79.90
$119.90
$159.90
1500/256k
$79.90
$89.90
$129.90
$169.90
Express8 Up to 8,000k/384k
$99.90
$109.90
$149.90
$189.90
Express24 Up to 24,000/1000k
$69.90
$89.90
$120.90
$169.90
Express24 Bundled Up to 24,000/1000k
$59.90
$79.90
$119.90
$159.90
ADSL Enterprise Plans
Enterprise xDSL products are premium business grade connections providing robust and reliable internet access. The service offers static IP addresses which facilitate VPN access or mail/web server hosting. Un-contended bandwidth offers full speed access at all times.
With features including
Business Grade Connection
99.9 % Uptime Service Level Agreement
5 Static IP Addresses
24 Hour Emergency Support
Unlimited Email Accounts
3hr Response / 24hr Restoration Target
speed
Enterprise 10Gb
Enterprise 30Gb
Enterprise 60Gb
Enterprise 90Gb
256/64k
$55.00
$75.00
$120.00
$165.00
512/128k
$65.00
$85.00
$130.00
$175.00
1500/256k
$75.00
$95.00
$140.00
$185.00
Express8 Up to 8,000/384k
$95.00
$115.00
$160.00
$205.00
Express24 Up to 24,000/1000k
$75.00
$95.00
$140.00
$185.00
Express24 Bundled Up to 24,000/1000k
$65.00
$85.00
$130.00
$175.00
Setup Details
Cost
Setup Options
New ADSL1 Connection
Line setup only, 6 month minimum commitment
$99.00
ADLS1 Churn (from existing provider)
Line setup only, 6 month minimum commitment
$35.00
New ADSL2+ Connection
Line setup only, 12 month minimum commitment
$0.00 RRP $199
Details
Cost
Other ADSL1 Costs
Speed Change
Change the speed of your connection.
$29.00
Relocation (within 6months)
Relocate ADSL1 service within 6 months of startup
$159.00
Relocation (after 6 months)
Relocate ADSL1 service after 6 months of startup
$99.00
Cancellation Fee
ADSL1 Early Contract Cancellation**
$99.00
Incorrect Callout Fee
Incorrect ADSL1 fault call out fee
$120.00
Details
Cost
Other ADSL2 Costs
Relocation
Relocate ADSL2+ service
$99.00
Cancellation Fee
Early Contract Cancellation
$20 Admin + $300.00 prorata
Incorrect Callout Fee
Incorrect ADSL2+ fault call out fee
$170.00
Important information
Early cancellation charges may be applicable to your ADSL plan and setup option.
Please note that the ADSL service may be automatically cancelled when you
Cancel the telephone service
Relocate the telephone service
Order an incompatible telephony product
Change telephone service provider
The ADSL service is non suspendable and can only be used on the provisioned telephone line.
ADSL can be invoiced quarterly or automatically deducted monthly. All accounts are payable in advance.
Provisioning of the ADSL service requires that all telephony devices on the designated ADSL line are fitted with an inline or central filter. Most devices can be filtered by the use of a small in-line filter. Monitored Alarms, wall phones or premises with telephone systems must have a Central Line Splitter installed by an Austel approved cabler.
Failure to install filters may cause line and adsl service instability.
# Express24 and Express8 plans have a Maximum speed of Up to 24Mb/1Mbps and 8Mbps/384k respectively, and both have a minimum of 1.5Mbps/256k. When the Express plan is activated your modem will negotiate a stable download speed. This speed is dependent on various factors such as line quality and length from the telephone exchange, internal wiring and your ADSL modem.
** Contract cancellation fee applies to contract options listed here, and not previous contracts, such as 18 & 24 month contracts.
+ An additional $80 prorata cancellation fee is payable if you receive a free modem offer.
