AutoPay Payment Methods
Commonly asked questions concerning the automated payment of your account. |
What is Autopay?Autopay is a service where all your invoices will be automatically debited through either your nominated bank account or credit card. What are the advantages of Autopay?There are many advantages of utilising Autopay.
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How do I setup Autopay?Go to the My Account section on our website, on the left hand side you will see a section that says Autopay once you log in with your username and password, you will than have a choice between Credit Card and Direct Debit. You can either update your existing details or nominate new details as appropriate. Alternatively, you can either call our friendly helpdesk and ask for the appropriate forms to be sent out to you.Back to top |
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Are my payment details secure?Yes! We use SSL encryption to protect the transmission of your payment information at all times. Also your payment details are stored, in an encrypted format, on a secure server with limited access.Back to top |
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When will I get billed by Autopay?In general, on your anniversary date each month, in other words the day that your service "renews".Back to top |
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Why is my account still showing an outstanding invoice?It may be in the process of being debited, or there could be a problem with the payment, either insufficient funds or incorrect billing details. If you wish to enquire about your invoices it would be best to contact our us or alternatively you can send an e-mail to accounts@esc.net.auBack to top |
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What are the advantages of Autopay?There are many advantages of selecting Autopay. Take a look at some of them...
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