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Quick Links4G Data FAQ
Do you have questions? Don't worry, our internet experts have the answers.
We'll get you online as fast as possible.
4G Phone FAQ
We'll get you online as fast as possible.
4G Data FAQ
Do you have questions? Don't worry, our internet experts have the answers.
What is the EscapeNet 4G coverage area?
The EscapeNet mobile sims plans give you 3G & 4G talk, text and data on the Telstra Mobile Network.
How do I sign up?
It's fast and easy with our Online Sign Up or call to us on 1300 135 235.
We'll get you online as fast as possible.
What does my plan include?
Your sim plan includes the data allowance of your chosen plan for 30 days. All for use in Australia.
Who can I call for help?
Our experienced team will personally assist with your 4g data plan and modem selection. Call us on 1300 135 235.
Is there an extended lock in period?
There's no lock in. EscapeNet plans are flexible so you're free to upgrade and downgrade at any time or even stop your service after the first month.
Can I use my existing tablet or hotspot?
Yes, depending on the capability of your existing tablet, modem, laptop or hotspot. EscapeNet sim cards are trio-cut to standard, micro and nano sizes.
4G Phone FAQ
What is the EscapeNet 4G area?
Naked ADSL2+ technology delivers up to 24Mbps download and 1Mbps upload. Actual speeds can vary due to the network or factors outside of our control, for example your home Wi-Fi.
How do I sign up?
It's fast and easy with our Online Sign Up or call to us on 1300 135 235.
We'll get you online as fast as possible.
What does my plan include?
You plan includes the data allowance of your chosen plan for 30 days and a multi size SIM card. Remaining data allowance at the end of your billing cycle will not be rolled over.
Is there an extended lock in period?
There's no lock in. EscapeNet plans are flexible so you're free to upgrade and downgrade at any time or even stop your service after the first month.
Can I use my existing phone?
Yes, depending on the capability of your existing device. EscapeNet sim cards are trio-cut to standard, micro and nano sizes. It's important your phone is not locked to only operate on an individual provider.