No outages to report
INC000010720260800
Location: QLD
Event Start Time: 8:00am Wednesday 1st July 2026 (ACST)
Event End Time: 10.45am Wednesday 1st July 2026 (ACST)
Services Affected:nbn services
Issue: Engineers are investigating alarms in QLD that are affecting nbn services. We apologise for any inconvenience caused and appreciate your patience while we investigate.
10am Update: Engineers have identified the issue and are working to resolve the problem.
10:45am Update: Issue has been resolved and we appreciate your patience and apologise for any inconvenience caused.
PMIH000010720262000
HAZARD ONLY
Location: South Australia
Event Start Time: 20:00 (pm) Wednesday 1st July 2026 (ACST)
Event End Time: 06:00 (am) Thursday 2nd July 2026 (ACST)
Services Affected:All Services
Purpose of Maintenance: SAPN Works
SAPN has advised that there will be an interruption to our mains power supply during the above window.
We do not expect any outages, as the UPS and generator will continue to provide power in the absence of mains.
If services are affected and do not restore after the maintenance, please try power cycling your router. Do not factory reset your router. Please wait a few minutes after power cycling.
No further updates will be provided unless adverse impact is experienced.
PMI00090720260100
MAINTENANCE NOTIFICATION - PLANNED
Location: South Australia.
Event Start Time: 01:00 (am) Thursday 9th July 2026 (ACST)
Event End Time: 04:30 (am) Thursday 9th July 2026 (ACST)
Services Affected: All Services
Purpose of Maintenance: Firmware Updates
Engineers will upgrade software on network devices in South Australia to address issues identified in incident INC000290520262100, improve network stability and apply vendor recommended security and reliability updates.
Brief service interruptions of approximately 15 minutes each may occur during the planned maintenance window.
If your service is affected and does not restore after the maintenance is complete, please power cycle your router and wait a few minutes for it to reconnect. Do not factory reset your router.
No further updates will be provided unless unexpected service impacts occur.
