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Quick LinksEscapeNet Mobile Coverage Area
Join the thousands of other happy EscapeNet customers.
You bring the phone.
We've got the sim.
You bring the phone.
We've got the sim.
- Add an EscapeNet 4G talk and data sim plan
- to your home internet service and unlock
- extra value.
- Add an EscapeNet 4G talk and data sim plan
- to your home internet service and unlock
- extra value.
-
Great Coverage
With great coverage around Australia, EscapeNet 4G is available in and out of the city.
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Stay Connected
Stream shows to your tablet, keep in touch with family or take care of business, from the beach!
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Talk, Text and Data.
We're making mobile plans easy with great value talk, text and data bundles.
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Awesome Support™
Enjoy an amazing customer experience from Australian based tech experts.
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International Roaming
Heading overseas? Add an internation roaming pack and stay in touch.
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Bring Your Phone
The ultimate in flexibility, our sim cards can work in your current smartphone.
Frequently asked questions
Do you have questions? Don't worry, our internet experts have the answers.
How do I sign up?
It's fast and easy with our Online Sign Up or call to us on 1300 135 235.
We'll get you online as fast as possible.
We'll get you online as fast as possible.
Is there an extended lock in period?
There's no lock in. EscapeNet plans are flexible so you're free to upgrade and downgrade at any time or even stop your service after the first month.
Can I use my existing phone?
Yes, depending on the capability of your existing device. EscapeNet sim cards are trio-cut to standard, micro and nano sizes. It's important your phone is not locked to only operate on an individual provider.
Can I bring (port in) my existing phone number?
Yes, you sure can! You'll be able to keep your same number and transfer it to an EscapeNet mobile plan. We'll keep your number safe against unauthorised ports, by asking you to complete our pre-porting security checks.
Is my phone number safe?
If you believe your number has been transferred without your permission immediately contact the Australian Federal Police https://www.afp.gov.au/ on 02 5126 0000 or contact your local state Police.
Other services to assist include https://www.scamwatch.gov.au/ and https://www.idcare.org/. Please also contact our Helpdesk for prompt assistance.
Other services to assist include https://www.scamwatch.gov.au/ and https://www.idcare.org/. Please also contact our Helpdesk for prompt assistance.
Which countries can I call with my 120 included minutes?
Calls to fixed lines and mobiles: Bangladesh, China, Denmark, Germany, Hong Kong, India, Indonesia, Italy, Ireland, Israel, Malaysia, Malta, Netherlands, New Zealand, Pakistan, Philippines, Singapore, South Africa, South Korea, Spain, Sweden, United Kingdom, Vietnam. Calls to fixed lines: Argentina, Brazil, Canada,Czech Republic, France, Greece, Japan, Mexico, Nigeria, Norway, Peru, Poland, Portugal, Switzerland, Taiwan, Thailand, Turkey, USA, Venezuela.
International Roaming
International Roaming can be enabled on your EscapeNet Mobile plan. For more details on the inclusions please see the International Roaming Pack items on our FAQ page https://www.esc.net.au/faq/
How much does it cost to call overseas?
Call costs to overseas countries from your mobile will vary. Please click on this link Mobile Plan International DD Call rates
Argentina
Bangladesh
Brazil
Canada
China
Czech Republic
Denmark
France
Germany
Greece
Hong Kong
India
Indonesia
Ireland
Israel
Italy
Japan
Malaysia
Malta
Mexico
Netherlands
New Zealand
Nigeria
Norway
Pakistan
Peru
Philippines
Poland
Portugal
Singapore
South Africa
South Korea
Spain
Sweden
Switzerland
Taiwan
Thailand
Turkey
United Kingdom
USA
Venezuela
Vietnam