Planned Outage this evening commencing at midnight. See our status page.
dismiss
No outages to report
INC000221020250000 MAINTENANCE PLANNED
Location: Australia
Event Start Time: 00:00 (am) Wednesday 22nd October 2025 (ACST)
Event End Time: 06:00 (am) Wednesday 22nd October 2025 (ACST)
Services Affected: NBN Services
Purpose of Maintenance: Network Maintenance
Upgrade software on devices to assist with network stability and keep in line with vendor recommendations and security fixes. Brief interruptions of approximately 15 minutes each may be noticeable throughout the planned window.
If services are affected and do not restore after the outage, please try power cycling your router (do not factory reset) and waiting a few minutes.
STATUS: RESOLVED
INC000221020250510
Location: Australia
Event Start Time: 05:10 (am) Wednesday 22nd October 2025 (ACST)
Services Affected: Internet Services
Issue: There is an issue with packet loss to some international destinations. A fault has been raised with upstream carriers and this is being investigated. Updates will be provided as they come to hand. We apologise for any inconvenience caused and appreciate your patience as this matter is investigated.
Update 10:00am: Still under investigation
Update 11:00am: Resolved
STATUS: RESOLVED