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INC0031072026200
Location: National
Event Start Time: 31/07/2026 2:00am
Event End time: 31/07/2026 8:30am
Services Affected: email, residential SIP services
Issue: There is a known issue affecting the above mentioned services. Engineers are working to resolve the issue.
Estimated Time of Restoration:10:30am
We apologise for any inconvenience caused and appreciate your patience.
STATUS:Resolved
PMI00290720260530 MAINTENANCE NOTIFICATION - HAZARD ONLY - RESCHEDULED
Location SA & NT
Event Start Time 05:30 (am) Wednesday 29th July 2026 (ACST)
Event End Time 06:30 (am) Wednesday 29th July 2026 (ACST)
Services Affected NBN Services
Purpose of Maintenance: NBN Backhaul Adjustments
The planned maintenance involves reorganising fibre paths to improve physical path diversity and hardware resiliency for our NBN backhaul in South Australia and Northern Territory.
No service interruption is expected, as the remaining links (LAG members) will continue to carry traffic throughout the works.
If your service is affected and does not restore after the maintenance is complete, please power cycle your router and wait a few minutes for it to reconnect. Do not factory reset your router.
No further updates will be provided unless adverse impact is experienced.