Planned Outage this evening commencing at midnight. See our status page.
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All networks and systems are operating normally.
INC000190220250000 - MAINTENANCE NOTIFICATION - PLANNED
Event Start Time: 00:00 (pm) Wednesday 19th February 2025 (ACDT)
Event End Time: 06:00 (am) Wednesday 19th February 2025 (ACDT)
Services Affected: All Services
Purpose of Maintenance: Preventative Maintenance
We will be reconfiguring our primary internet gateway router for Gigcity into Colocity DC3 to provide maximum resiliency. On completion some automated fail-over tests will be conducted. Several brief interruptions of approximately 15 minutes may be noticeable throughout the planned window. This has been planned with shorter notice due to SAPN works which are being conducted. A separate advisory will be distributed.
If services have not been restored after the outage, please try power cycling your router (do not factory reset) and waiting a few minutes.
No further updates will be provided unless adverse impact is experienced.
INC000190220252100 - MAINTENANCE NOTIFICATION - HAZARD ONLY
Event Start Time: 21:00 (pm) Wednesday 19th February 2025 (ACDT)
Event End Time: 05:00 (am) Thursday 20th February 2025 (ACDT)
Services Affected: All Services
Purpose of Maintenance: SAPN Power works
SA Power Networks (SAPN) has advised that there will be an interruption to our power supply during the above window. We do not expect any outages, as the UPS and generator will continue to provide power in the absence of mains. If services are affected and do not restore after the outage, please try power cycling your router (do not factory reset) and waiting a few minutes. No further updates will be provided unless adverse impact is experienced.