EscapeNet Support Services

What do we support?
Support of many of our services is included for free. Below you'll find many items included in our support, if you are not sure we encourage you to call and speak to our friendly helpdesk on 1300 135 235.

  • Getting you connected and online
  • Basic router configuration
  • Troubleshooting service issues
  • Webroot SecureAnywhere product and security assistance
  • Wi-Fi troubleshooting and assistance
  • EscapeNet Email configuration and troubleshooting
  • Billing enquiries

  • We can accomodate professional services or assistance outside of our free support guidelines, fee for service is applicable.

    Contact the helpdesk for more information 1300 135 235.