Current Outages

All systems and services operating as normal.

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Resolved - Last 7 Days

INC000300420251138

Business Fibre / Ethernet Connect / Business Internet

Location: South Australia

Event Start Time: 11:38am Wed 30 April 2025

Status: An engineer is on route to investigate the affected site.

Next Update: 12:30pm Wed 30 April 2025

Update: 12:42pm Wed 30 April 2025

Incident is resolved, all services returned to normal operating status.

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MINC000300420250600 MAINTENANCE NOTIFICATION - PLANNED EMERGENCY

Location: Victoria/Tasmania

Event Start Time: 06:00 (am) Wednesday 30th April 2025 (AEST)

Event End Time: 06:30 (am) Wednesday 30th April 2025 (AEST)

Services Affected: NBN Services

Purpose of Maintenance: NBN Aggregation

Our upstream provider will be performing urgent works to restore resilience to NBN aggregation for our Victorian and Tasmanian services. This maintenance is necessary to improve service stability.

If services are affected and do not restore after the outage, please try power cycling your router (do not factory reset) and waiting a few minutes.

No further updates will be provided unless adverse impact is experienced.

STATUS: CLOSED

Planned Works